DELIVERY

UK STANDARD DELIVERY


The charge for UK Standard Delivery is just £4.50. If your order value is £50 or more (*Excludes clearance & sale items), delivery is FREE and will be deducted automatically at the checkout. If your order value is less than this, the delivery charge is £4.50. Make sure you select UK Standard Delivery at the checkout.   

Depending on the size/shape/weight of your package we will use one of a number of reliable courier services and aim to have all orders delivered within 5 working days, When your order is shipped you will be contacted with the tracking number

If you’re not in when your parcel arrives, a card will be left telling you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.

Deliveries can’t be made on bank holidays, so you can expect your order to arrive the next day.

PLEASE NOTE: If any items are returned for a refund and your revised order value falls below £50, the delivery charge of £4.50 will be deducted from the refund amount.

LOCAL PICKUP

If you live locally to our office in Northwich, Cheshire, then you are more than welcome to pick the “Free Local Pickup” option at checkout and then after you have placed your order just send an email to admin@fatdogretail.com letting us know you would like to pick your order up and we will arrange a time when you can collect it.